Q: I can't login to My Page

Please refer to our " Step-by-Step Guide ".

Question 1

How do I buy a used car from Japan?

Accepted Answer

Search for your preferred car and send us the inquiry.
Receive the fee quote from us and once you approve, we will send you the pro-forma invoice
After making the payment, Send us an email with T/T documents from the bank.
Process the necessary documents for customs clearance and "Claim your car!"

If you cannot find your preferred car, Try our auction service!
How to buy
Auction Page

Question 2

What languages do you speak?

Accepted Answer

Our team Is ready to support you in 6 languages (English, French, Spanish, Swahili, Portuguese and Japanese).
Please email us at support@carused.jp

Question 3

What currency are the prices displayed in?

Accepted Answer

All prices displayed are in USD (US Dollars)

Question 4

I can't login to My Page

Accepted Answer

Please refer to our "Step-by-Step Guide".

Question 5

What kind of payment methods do you accept?

Accepted Answer

Currently, We are only accepting payment through Bank Transfer for the payment of the car.
For the Auction security deposit and Buy Now, we are also accepting payments through PayPal.

Question 6

How do I pay the invoice?

Accepted Answer

After we have agreed on the price, we will be sending you a pro-forma invoice.

To pay this invoice, please proceed to you bank of choice and make a wire transfer, once you have completed the wire transfer at your bank, you will then receive a TT copy (Telegraphic Transfer Copy) as a proof of your remittance.

Please send this TT copy to us through email at support@carused.jp so we could confirm your payment.

Question 7

I found a vehicle i like on your website, what should i do next?

Accepted Answer

After choosing your vehicle, you have two options to proceed.
First one is to make a direct Free Inquiry from our website and wait for a call/message from us.
Secondly, email us at support@carused.jp with your best offer, so we could start negotiation on the price.

Question 8

How long does it take to get the car?

Accepted Answer

The shipping will depend on which port you want to send. Please ask our sales staff for more details.

Question 9

How is the condition of the units? Are they working?

Accepted Answer

The units displayed on this web-site are inspected twice by the third party. All units are working well.

Question 10

There is no stock for the car I want.

Accepted Answer

Even if the car you want is not in stock, we can search in the Japanese market and find whatever cars you want because we are the member of a business network in which 140,000 units are traded every week. If you have a car that you cannot find on our website, please fill in the request form by clicking the link below!
Request a car now

Question 11

Which is the best Japanese car brand?

Accepted Answer

Japanese car brands are known for their high durability and safety. It is easy to think that a used car with a mileage of 100,000 km usually has a problem with durability, but a Japanese car does not have a problem with durability or safety even if it exceeds 100,000 km.
There are several brands that are famous in Japan for example, Toyota, Mitsubishi, Nissan, Mazda, Honda etc.
Carused.jp formed an official tie-up with Toyota group (Toyota Tsusho Corporation). Through this tie-up, we can get access to exclusive Toyota stocks which is one of our strong points!
About our tie-up with Toyota

Question 12

How much is the cheapest car in Japan?

Accepted Answer

We have several models that are under US$1,000!!!
Many people are worried about reliability if it is too cheap, but we have an official partnership with Toyota Tsusho Corporation so we can provide safe and cheap cars.
See Used TOYOTA Cars

Question 13

How much is a used car in Japan?

Accepted Answer

If you want to buy new cars from Japan some models and brands might cost a lot. However, you can save money by buying a used car from Japan. The best part of buying used cars from Japan is their durability and safeness. In Japan, many people change cars when the mileage exceeds 50,000 kilometers. And Japanese used cars are known to be in good condition because Japanese people hate scratches. Which means that if you buy used cars from Japan, there is a chance to get a good condition unit with low mileage with a used car price!

Price examples (FOB price)

Toyota Harrier: Used Price: US$ 3,443-
Toyota Hiace Van: Used Price: US$ 2,716-

Question 14

Are there left-hand drive car available in Japan?

Accepted Answer

In Japan, it is allowed to drive a "Left hand drive" or "Right hand drive" vehicle. Because of this, There plenty of left hand drive car enthusiasts in Japan whom often buy and sell their left hand drive vehicles! There are plenty of Mercedes Benz, BMW, Volkswagen, Porsche, and Audi left hand drive in the Japanese Car Auction.

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