User Voice

See what our Satisfied Customers have to say.

98%
of our customers are
satisfied with our service

Are you satisfied with our system?

  • Highly satisfied
  • Satisfied
  • Ok
  • Others

What made you trust our service?

  • Customer service
  • Testimonials
  • Sales performance
  • Inspections
  • Toyotsu
  • Local agents
  • Others

Check out both car and site reviews from our customers and refer to it when purchasing!

4.79
1381 Reviews
  • Review on Toyota Probox

    by Verified Customer
    on Jul 17, 2019
    It's fine. Shipping was totally ok. I could get my unit safely and condition was really good. Your communication is also good because of respectful response.
    If I say about some improvement that you can, it would be quality and number of pictures. I would like to have more clean pictures so that I can see the condition. But I satisfied with your service thank you!
  • Review on Nissan Vanette Van

    by Verified Customer
    on Jul 16, 2019
    Genellary good, Shipping delayed a liitle bit. But other service was good.
  • Review on Toyota Hiace Wagon

    by Verified Customer
    on Jul 16, 2019
    we should allow for customer to pay 50:50 or 30:70.
    Other companies do so. But other service was no ploblem. Quite OK
  • Review on Toyota Corolla Axio

    by Verified Customer
    on Jul 16, 2019
    Genellary good, Shipping delayed a liitle bit. But other service was good.
    Your recommendation was really good
  • Review on Nissan Vanette Van

    by Verified Customer
    on Jul 15, 2019
    Everything was ok. Especially our communication was helpful.
  • Review on Mercedes Benz CLK-Class

    by Verified Customer
    on Jul 12, 2019
    Generally good.
  • Review on Toyota Hiace Wagon

    by Verified Customer
    on Jul 12, 2019
    good. Comunication
  • Review on Mitsubishi Canter

    by Verified Customer
    on Jul 11, 2019
    Shiping,response, payment. Every service was no problem
  • Review on Toyota Succeed Van

    by Verified Customer
    on Jul 11, 2019
    quick shipping, good support, quick response.
  • Review on Toyota Hiace Wagon

    by Verified Customer
    on Jul 11, 2019
    Price is a little bit high but other service was good
  • Review on Toyota Hiace Wagon

    by Verified Customer
    on Jul 11, 2019
    EVERYTHING IS GOOD. Shipping was quick
  • Review on Mazda Bongo Van

    by Verified Customer
    on Jul 11, 2019
    our services are very good。Especially communication was good
  • Review on Mercedes Benz S-Class

    by Verified Customer
    on Jul 11, 2019
    Everything was good. I'll defenetley want to use your company
  • Review on Mercedes Benz CLK-Class

    by Verified Customer
    on Jul 11, 2019
    Quite OK. Especcialy comunication was really good.
  • Review on Mercedes Benz 190E Class

    by Verified Customer
    on Jul 11, 2019
    price is high. You should give us some discount . Other service was no problem
  • Review on Suzuki Jimny

    by Verified Customer
    on Jul 11, 2019
    It was great. I'll give you 5 stars to you guys! Your supporting was so helpful for me because it was the first time for me to buy cars from Japan.
    I had a lots of question about importing but you answered my question so quickly with easily understandable explanation. Thank you very much. I'll defenitely let you kno when i want to buy another car!
  • Review on Toyota Hiace Van

    by Verified Customer
    on Jul 11, 2019
    communication was good. Shipping was also smooth. Documents was easy to understand
  • Review on Toyota Hiace Wagon

    by Verified Customer
    on Feb 18, 2019
    I bought and sold many cars from carused.jp already in Poland, you are trustable partners for many years. The prices went up recently, but I hope to buy more.
  • Review on Mazda Bongo Van

    by Verified Customer
    on Feb 18, 2019
    I have bought many classic cars through carused.jp from the Japanese auctions and am very satisfied with the service they provide. Some cars have things to repair but it is absolutely normal, and often it’s an easy fix. Hope to do more business with you.
  • Review on Toyota Corolla Axio

    by Verified Customer
    on Feb 18, 2019
    I got last week my fifth car from carused.jp, the cars have been all very clean and their service is much better than with other exporters. I would like them to make the auction tool more easy to use.